Company name : Store Naito Co., Ltd English online shop : Japanesefoodsupplies.com Japanese green tea online website:TEA JAPAN.JP Address: 1655-2 Kawamata Shirakawacho Kamogun Gifu, Japan 509-1105 Phone: +81-574721054 Fax: +81-574722416 Email : order_store_naito@bz01.plala.or.jp The maneger of our international section : Keiko Naito About Price : The price on our online shop does not contain the shipping fee to abroad. (Once you order your articles to us, we surely send you invoice mail in order to notice the amount of your purchase and shipping fee through Paypal) About our flow for your box (important) : After receiving your order, we calculate the weight of your purchase including the box. And we will let you know how much does it cost your purchase and the shipping cost. Please pay the amount by paypal. Confirming your payment, we prepare your box to send by EMS. **If you want to forward to the another place in Japan, please let us know. The method of Payment : Bank transfer, Paypal Please pay to Paypal or Bank account like following in advance. Please take care of the transfer fee. Please pay by Japanese Yen. Please contact absolutely before if you make your payment by bank transfer. Contact from here. ACCOUNT INFORMATION Paypal : The name of owner of the account: Store Naito Co.,Ltd Paypal mail address: store_naito@bz01.plala.or.jp Bank : The name of owner of the account: Kimiko Naito Store Naito Co., Ltd Branch Number: 550 Account Number: 0040002 The name of Bank:The Bank of Tokyo-Mitsubishi UFJ, Ltd. Bank Number :0005 Swift Code: ＢＯＴＫＪＰＪＴ About Price : Prices on our webpage do not contain the shipping fee (internal & international) Cancel : We cannot accept the cancelling. (We order the articles as soon as accepting your order.) Return : We cannot accept your return. The luggage will be returned if it cannot clear customs or no one receive and the period for keeping has past. Once returning the luggage, we can send it again with your order (We ask full charge again). Also in case of unable to clear customs your articles and it return to Japan, we awfully cannot return your payment of the articles and shipping fee back to you. Delivery : Please refer our 'About shipping' page. **If you have any inquiry, please contact here**