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| Please refer the shipping cost page |
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| About exporting from Japan |
We export our Japanese food for all countries permited importing Japanese
food. Although, there are strict regulations for importing food like USA.
So we only send our Japanese food for personal purpose only. (Unavailable
to send for purpose commercial use basically.)
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| How much days for delivery |
If you want to know how much days does it take for delivery from Japan
to your country, please refer Japan Post EMS Page
**Please understand that there are some cases to delay with any reason
of each countries like less their infrastructure situation.
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| Custom Duty |
Please pay the custom duty by yourself in case of it being occured at the
custom of your country. The custom duty would be difference by each countries.
Please ask the embassy of each countries.
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| Import regulation |
Please refer the custom in each countries about their import regulation.
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| Return Policy |
The luggage will be returned if it cannot clear customs or no one receive
and the period for keeping has past. Once returning the luggage, we can
send it again with your order (We ask full charge again). Also in case
of unable to clear customs your articles and it return to Japan, we awfully
cannot return your payment of the articles and shipping fee back to you.
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| Shipping Method |
We only use EMS (Express Mail Service) You can track & trace your box
on online. EMS TRACKING
Please understand we may send your articles by regular air mail service
if you order us to send to the district unavailable EMS.
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| Shipping fee, Service charge, Insurance |
Please refer our shipping cost page. We ask you more 1,000JPY plus the regular shipping cost for 1 box of
your purchase as shipping service charge. Except for the charge, insurance
will be necessary according to the total cost of your purchase.
(*Insurance+++Less than 20,000JPY...free +++More than 20,000JPY... 50JPY
per each 20,000JPY) |
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